The DIRECTV Help Center
The DIRECTV Help Center allows the user to quickly get the help he needs, whenever he needs. The answers were updated with helpful images, step-by-step instructions and how-to videos. The navigation is streamlined and helps the user find what he's looking for in an easier way. The experience can also be personalized: based on your DIRECTV system, if you're logged in, the content will be updated and will be reflecting questions and answers more relevant to you.
Role : UI / UX Designer